We offer a 6-month warranty on all our jewellery pieces, covering any manufacturing or material defects. If your item develops a fault or breaks within this period, please contact us.
Please note that our warranty does not cover damage caused by:

• Wear and tear: Natural degradation of materials over time due to regular use (e.g. scratches, fading, or thinning).

• Accidental damage: Breakage, dents, or other damage resulting from dropping, heavy impact, or mishandling.

• Improper use or storage: Wearing jewellery during physical activities, exposure to harsh chemicals, or storing jewellery improperly can lead to damage that is not covered by our warranty.

Repairs
Our jewellery is designed for everyday wear, but it is important to care for your pieces to avoid unnecessary damage. If your item is damaged due to a manufacturing fault or material defect within the warranty period, we will repair it and return it to you looking as good as new.
We aim to complete repairs within 45 days at no extra cost.
After the warranty period, we will provide you with a voucher for future purchases.

Caring for Your Jewellery
To extend the life of your jewellery and prevent damage, we recommend the following care tips:

• Avoid physical activities: Remove your jewellery before engaging in sports, exercise, or any activity that could cause impact or friction.

• Avoid harsh chemicals: Do not expose your jewellery to cleaning products, perfumes, lotions, or other harsh chemicals that can cause damage.

• Proper storage: Always store your pieces in a safe, dry place, ideally in the provided jewellery box or pouch, to prevent scratches, tangling, and tarnishing.

• Regular cleaning: Clean your jewellery regularly with a soft, lint-free cloth to remove dirt, oils, and dust that can accumulate over time.

• Remove before bathing or swimming: Chlorine, saltwater, and even freshwater can damage your jewellery over time, so it's best to remove it before bathing, swimming, or washing your hands.

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