Shipping
Learn about Villa Valentina’s UK and international delivery options, Click & Collect, estimated delivery times, tracking and customs information.

Shipping & Delivery
Every Villa Valentina order is carefully prepared, beautifully packaged and sent with tracking. Explore our UK delivery, Click & Collect and international shipping options below.
Need help?
Frequently Asked Questions
Yes. We offer free UK Standard Delivery on orders of £50 or more. Standard Delivery costs £2.95 on orders under £50.
Standard Delivery usually takes 2–3 working days and is fully tracked.
Express Delivery is free on orders over £70 or £3.95 on orders under £70. Orders placed before 2:00pm, Monday to Friday, are dispatched according to our express delivery schedule.
Yes. Free Click & Collect is available from our Villa Valentina store at Outlet Shopping at The O2, Greenwich, London.
Orders placed before 7:00pm may be ready for same-day collection, in as little as 15 minutes. We’ll email you when your order is ready.
Yes. We ship worldwide from the United Kingdom. All international orders are securely packaged and fully tracked.
International shipping costs are calculated at checkout based on the delivery destination and order value. European delivery costs £10 and is free on orders over £125.
Delivery to Europe usually takes 4–7 working days. Delivery to the USA, Canada, Asia and other international destinations usually takes 4–7 working days, depending on the destination. Customs clearance may occasionally cause delays outside our control.
Any applicable customs duties and import taxes are calculated and collected at checkout. The total shown at checkout includes these charges, so you will not be asked to pay anything additional upon delivery.
Yes. Tracking information will be sent once your order has been dispatched. Some deliveries may require a signature.
Still need help?
Our Customer Care team will be happy to assist with delivery, tracking, Click & Collect or international shipping enquiries. For complete terms and conditions, please view our Shipping Policy.
CUSTOMER CARE
Shipping Enquiries
Complete the form below with your order number (if available) and a brief description of your shipping enquiry. Our Customer Care team will review your request and contact you with the next steps.
